Privacy policy

Last Updated: Apr 4th, 2025

Introduction

At The Growth Compass, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you interact with our website www.growth-compass.co, attend our workshops, or participate in our coaching services. By engaging with our services, you agree to the practices outlined in this policy.

Based in Vancouver, British Columbia, and operating online, we adhere to the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant privacy regulations. For our clients in the European Union, we also comply with the General Data Protection Regulation (GDPR) to ensure your personal data is handled with the highest standards of privacy and security.

Information We Collect

We collect various types of information to deliver and improve our services, including:

  • Personal Identification Information: Name, email address, phone number, and mailing address provided during registration for workshops, coaching sessions, or newsletters.

  • Birth Information: Your birth date, time, and place, used to create your Human Design (HD) charts for coaching purposes.

  • Payment Information: Credit card details or other payment data when purchasing coaching packages or, in the future, paid courses.

  • Demographic Information: Age, gender, or location, collected to tailor our coaching services to your needs.

  • Health and Personal History Information: Sensitive details shared during coaching or workshops, such as mental health experiences, personal challenges, or burnout-related insights. After sessions, we send you summarized meeting notes (generated by Gemini) containing this information.

  • Feedback and Survey Data: Responses from workshops or surveys to refine our offerings.

  • Usage Data: Details about your interaction with our website, such as pages visited and time spent.

  • Cookies and Tracking Data: Information gathered via cookies or similar technologies to enhance your online experience and analyze usage.

Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Improve your website experience (e.g., saving preferences).

  • Analyze site usage (e.g., via Google Analytics).

For clients in the EU, we obtain your consent for non-essential cookies as required by GDPR. You can manage your cookie preferences at any time through your browser settings.

How We Collect Information

We obtain this information through:

  • Website forms (e.g., registration or contact forms).

  • In-person or online interactions during workshops and coaching sessions.

  • Email or phone communications.

  • Eventbrite, for workshop registrations.

  • Automated tools like cookies when you browse our website.

Use of Information

Your information supports the following purposes, based on the lawful bases required by GDPR and other applicable laws:

  • Service Delivery: Scheduling and providing coaching sessions, workshops, and future courses, generating Human Design charts, and sending related materials, including summarized meeting notes.

  • Payment Processing: Handling transactions for coaching packages or paid courses.

  • Communication: Sending service updates, newsletters, or promotional offers via a professional email marketing platform. You can opt-out anytime by clicking “unsubscribe” in our emails or contacting us.

Sharing of Information

Your personal information is absolutely confidential with us.

We do not sell or redistribute your data under any circumstances—period.

Data Security

We prioritize your data’s security with:

  • Encryption: Sensitive data, like payment details and personal information, is encrypted using industry-standard practices.

  • Access Controls: Only authorized personnel can access your information.

  • Secure Storage: Human Design charts, coaching notes, and other data are stored on secure servers.

We implement privacy by design and default principles as required by GDPR to protect your data from the outset. In the unlikely event of a data breach, we will notify affected individuals and relevant authorities as required by law, including within 72 hours where mandated by GDPR.

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements:

  • Client Information: Name, email, birth information, and Human Design charts are retained for the duration of our professional relationship and a reasonable period thereafter for potential future engagements.

  • Sensitive Coaching Notes: Session notes, including summarized meeting notes, are retained only for the duration of our active engagement, unless you request otherwise, and are never used for marketing or shared with third parties.

  • Payment Records: Retained as required by law for tax and accounting purposes (e.g., typically 7 years).

You may request data deletion anytime, subject to legal retention obligations, by emailing info@growth-compass.co.

Your Rights

Under PIPEDA, GDPR (for EU residents), and other applicable laws, you have the following rights:

  • Access: Request a copy of your personal information.

  • Rectification: Update or correct inaccurate data.

  • Erasure: Ask for your data to be deleted, subject to legal retention requirements.

  • Restriction: Request that we restrict the processing of your data (GDPR-specific).

  • Data Portability: Receive your data in a structured, commonly used format and transmit it to another controller (GDPR-specific).

  • Object: Object to processing based on legitimate interests (GDPR-specific).

  • Withdraw Consent: If we rely on your consent (e.g., for marketing communications), you can withdraw it at any time by clicking “unsubscribe” or contacting us.

  • Opt-Out: Unsubscribe from marketing communications via the “unsubscribe” link or by contacting us.

To exercise these rights, reach out at info@growth-compass.co. For GDPR-related inquiries, this serves as your point of contact with our data protection representative.

International Data Transfers

For clients in the European Union, your data may be transferred to and stored in Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection, ensuring your data is safeguarded to EU standards under GDPR.

Contact Us

For questions, concerns, or requests about this policy or your data, contact us at info@growth-compass.co.

This Privacy Policy reflects our commitment to transparency and trust, ensuring your personal and sensitive information is handled responsibly.